How to request a sample

Request a product sample from a supplier through ChemCloud

This guide shows you how to request a product sample from a supplier through ChemCloud. Sample requests are sent to the supplier’s primary contact by email.

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Request a sample

1. Navigate to the approved material record for the product you want to sample
2. Click Request Sample
3. Enter the quantity and units you need
4. Add delivery details or any special instructions (optional)
5. Click Send Request

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What happens next

When you send a sample request:

• An email is sent to the supplier’s primary contact
• The email includes the product details and quantity requested
• The supplier can respond to arrange delivery
• The request is logged on the approval record

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Tips for effective requests

Tip	Why it helps
Be specific about quantity	Suppliers need to know how much to send
Include delivery address	Speeds up the process if you need it sent somewhere specific
Note any urgency	Helps suppliers prioritise your request

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Track your requests

Sample requests are logged on the approval record, so you can track what you’ve requested and follow up if needed.